Privacy Policy

1. Introduction

HeriWill ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital legacy management service.

2. Information We Collect

2.1 Personal Information

• Name and contact information (email, phone number)
• Account credentials (encrypted)
• Payment information (processed by third-party providers)
• Designated heir information
• Date of birth and verification documents

2.2 Digital Assets

• Passwords and credentials (end-to-end encrypted)
• Documents and files you upload
• Digital asset instructions
• Vault configurations and settings

2.3 Usage Data

• Device information and IP address
• Browser type and version
• Pages visited and time spent
• Login history and activity logs

3. How We Use Your Information

We use your information to:

• Provide and maintain our Service
• Process your transactions and subscriptions
• Send you important updates and notifications
• Verify your identity and death verification requests
• Execute your digital legacy plan when triggered
• Improve our Service and user experience
• Comply with legal obligations
• Prevent fraud and enhance security

4. Data Security

We implement robust security measures to protect your data:

• End-to-end encryption for sensitive data
• AES-256 encryption at rest
• TLS/SSL encryption in transit
• Regular security audits and penetration testing
• Multi-factor authentication options
• Secure data centers with physical security
• Employee access controls and training

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

• With Your Heirs: When your death is verified, according to your instructions
• Service Providers: Third-party vendors who assist in providing our Service
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account deletion or death verification, data is handled according to your specified instructions (delete, transmit, or archive).

7. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with supervisory authorities

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for detailed information about the cookies we use and how to manage them.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through the Service. Your continued use after changes indicates acceptance.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us at:
heriwill@pledgeandgrow.com

Data Protection Officer: HeriWill Legal Team
Address: Paris, France